1. Introduction
Welcome to Invinly, a product of Aware LLC ("Company", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our medical inventory management software and related services (the "Service").
Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.
2. Information We Collect
We may collect the following types of information:
a) Information You Provide Directly
- Name and email address (e.g., when joining the waitlist or creating an account)
- Organisation or agency name
- Billing and payment information
- Inventory data you enter into the Service
- Communications you send to us
b) Information Collected Automatically
- Device identifiers and IP addresses
- Browser type and operating system
- Pages visited and features used within the Service
- Date/time stamps and session duration
- Crash reports and performance data
c) RFID and Scanning Data
When you use our RFID scanning features, we collect scan events, device identifiers, timestamps, and associated inventory records. This data is tied to your account and organisation only.
3. How We Use Your Information
We use collected information to:
- Provide, operate, and maintain the Service
- Process transactions and send related communications
- Send product updates, waitlist notifications, and support messages
- Improve and personalise the Service using analytics
- Generate AI-powered supply insights (using anonymised or aggregated data)
- Comply with legal obligations
- Detect and prevent fraud or misuse
We do not sell your personal information to third parties.
4. Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors who assist in operating our platform (e.g., cloud hosting, payment processing, email delivery). These parties are contractually obligated to protect your data.
- Legal Requirements: When required by law, subpoena, or to protect our legal rights.
- Business Transfers: In connection with a merger, acquisition, or sale of all or part of our assets, your information may be transferred.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your data at any time by contacting us (see Section 10).
6. Data Security
We implement industry-standard security measures including encryption in transit (TLS) and at rest, access controls, and regular security reviews. However, no system is 100% secure. We cannot guarantee absolute security and are not responsible for unauthorised access beyond our reasonable control.
7. Cookies and Tracking
We use cookies and similar tracking technologies to operate and improve the Service. You can instruct your browser to refuse cookies, though this may limit certain features. We do not use cookies for third-party advertising.
8. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete it promptly.
9. Your Rights
Depending on your location, you may have rights including:
- The right to access the personal data we hold about you
- The right to correct inaccurate data
- The right to request deletion of your data
- The right to object to or restrict certain processing
- The right to data portability
- The right to withdraw consent at any time
To exercise any of these rights, please contact us using the details in Section 10.
10. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact:
Aware LLC
Email: tglewis247@gmail.com
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the revised policy.